FRS Pools Privacy Policy

1. Introduction

FRS Pools is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, and protect your information when you opt-in to receive messages regarding your swimming pool services and appointments.

2. Information We Collect

When you opt-in to receive messages from us, we may collect the following information:

Personal Information: This may include your name, phone number, email address, and other relevant contact information.

Appointment Details: Information related to your swimming pool services, such as appointment dates, times, and service details.

3. How We Use Your Information

We use the information collected to:

Send you appointment reminders and confirmations, notify you of any changes or updates to your scheduled services, & provide customer support related to your appointments.

4. Consent to Receive Messages

By opting in to receive messages, you consent to receive SMS, email, or other forms of electronic communication from us regarding your swimming pool services and appointments. You can withdraw your consent at any time by contacting us or following the opt-out instructions provided in the messages.

5. Your Information

We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

You have the right to:

Access and review the personal information we hold about you, request corrections to your personal information, & withdraw your consent to receive messages at any time. To exercise these rights, please contact us using the information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will take effect upon posting. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

FRS Pools

12801 North 37th Court

Phoenix, AZ 85032

602-960-8543

FRS Pools Terms of Service

1. Messaging from us will include attempts to schedule appointments, provide confirmation details for appointments that have been set, and follow up. Messages may include links to websites, links to forms to provide additional information, and images for marketing. The system may be used to provide scheduling information as well.

2. You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to 602-960-8543.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

6. For privacy-related inquiries, please refer to our privacy policy.